Total quality management as an introduction to the development of university education in Algeria
Abstract
The successive developments and the rapid progress in various fields، especially
higher education، imposed on the the university Algerian need to reconsider the
mechanisms، and puts it in an urgent need to move towards total quality
management system، in order to ensure its continuity and its ability to meet global
challenges. The Total Quality Management has demonstrated positive results in
achieving the competitive position of a number of industrial companies، and some
countries that have implemented comprehensive quality management system in
universities experiments demonstrated that this system can help and orderly
university institutions to bring about a process of change and development in the
educational system، It means the university as a social institution integrated affect
runoffs in some، not as parts and scattered groups
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