Electronic management: between the requirements of rationalization and obstacles to implementation

Abstract

The shift towards electronic management has led to a number of changes to the concept of public service, which ultimately leads to the end of traditional public administration. The e-governance model offers many opportunities for success, clarity and accuracy in service delivery and transaction delivery, And a qualitative shift in the public service model.

   In addition, the shift towards electronic management has become a global trend, encouraging the adoption of electronic service systems, including the electronic public service, where there were a number of initiatives provided by the governments of many countries that culminated in great success in regions.  these successes, or to the obstacles, are in urgent need to conduct research and studies in depth and accurate, which enables to know the requirements, bases and milestones of achievements, and continue research in order to reveal some of the challenges and obstacles to the transition to public electronic service , As a basis for rationalization Public service