Complaints Policy
The Social Empowerment Journal is committed to resolving complaints promptly and equitably. The journal’s procedures are designed to ensure fairness for both the authors submitting complaints and the parties involved in the complaints.
Appeals Against Editorial Decisions
If an author disagrees with an editorial decision, they may submit an appeal to the Editor-in-Chief. Upon receiving the appeal, the Editor-in-Chief will reassess the manuscript and the peer reviewers’ feedback to reach a final decision on whether to accept or reject the manuscript.
If necessary, the Editor-in-Chief may seek additional peer reviews from new reviewers. In all cases, the Editor-in-Chief's decision will be considered final.
All complaints will be acknowledged within two working days and addressed as quickly as possible.