The impact of internal supply chain integration on perceived product quality: A case study of Moulin de Laghouat Spa
This study examines the relationship between internal Supply chain integration (ISCI) and Perceived product quality (PPQ) in Moulin de Laghouat company. Inter-functional Coordination (CRD), cooperation (COP), and collaboration (CLB) are introduced as dimensions of the ISCI. In this research, A path model analysis was used to evaluate the model through partial least squares structural equation modeling (PLS-SEM). The analysis of collected data from thirty employees of Moulin de Laghouat company in Algeria was performed using SmartPLS 3. Findings indicate that ISCI and CRD had an impact on PPQ. Simultaneously, both COP and CLB as dimensions of (ISCI) have no significant effect on PPQ. Results show that Moulins de Laghouat should adopt an efficient information system by implementing an ERP system to help different departments coordinating their activities. Moreover, reach a higher level of cooperation and collaboration within ISCI.
Arawati, A. (2011). Supply chain management , product quality and business performance. 2011 International Conference on Sociality and Economics Development, 10, 98–102.
Boon-itt, S. (2009). The effect of internal and external supply chain integration on product quality and innovation: evidence from Thai automotive industry. International Journal of Integrated Supply Management, 5(2), 97–112.
Boon-itt, S. (2011). Achieving Product Quality Performance : The Roles of Supply Chain Integration and Information Technology. 2(5), 373–376.
Flynn, B. B., Huo, B., & Zhao, X. (2010a). The impact of supply chain integration on performance : A contingency and configuration approach. 28, 58–71.
Flynn, B. B., Huo, B., & Zhao, X. (2010b). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71.
Frohlich, M. T., & Westbrook, R. (2001a). Arcs of integration : an international study of supply chain strategies. 19, 185–200.
Frohlich, M. T., & Westbrook, R. (2001b). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200.
Geisser, B. Y. S. (1974). A predictive approach to the random effect model. 2, 101–107.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.
Hammer, A. (2006). Enabling Successful Supply Chain Management Coordination , Collaboration , and Integration. MUP.
Hatani, L., Djumahir, Z. D., & Wirjodirjo, B. (2013). Competitive Advantage as Relationship Mediation between Supply Chain Integration and Fishery Company Performance In Southeast Sulawesi (Indonesia). IOSR Journal of Business and Management, 6(5), 1–14.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. 115–135.
Hosseini Baharanchi, S. R. (2009). Investigation of the impact of supply chain integration on product innovation and quality. Scientia Iranica, 16(1 E), 81–89.
Kanda, A., & Deshmukh, S. G. Ã. (2008). Int . J . Production Economics Supply chain coordination : Perspectives , empirical studies and research directions. 115, 316–335.
Kotzab, H., Darkow, I. L., Bäumler, I., & Georgi, C. (2019). Coordination, cooperation and collaboration in logistics and supply chains: A bibliometric analysis. Production, 29. https://doi.org/10.1590/0103-6513.20180088
Koufteros, X., & Vonderembse, M. (2005). Internal and External Integration for Product Development : The Contingency Effects of Uncertainty , Equivocality ,. 36(1), 97–133.
Lotfi, Z., Sahran, S., Mukhtar, M., & Zadeh, A. T. (2013). The Relationships between Supply Chain Integration and Product Quality. Procedia Technology, 11(Iceei), 471–478.
Lu, D., Ding, Y., Asian, S., & Paul, S. K. (2018). From Supply Chain Integration to Operational Performance: The Moderating Effect of Market Uncertainty. Global Journal of Flexible Systems Management, 19, 3–20.
Nevid, J. S. (1981). Effects of Brand Labeling on Ratings of Product Quality. Perceptual and Motor Skills, 53(2), 407–410.
Sarstedt, M., Hair, J. F., Cheah, J., Becker, J., & Ringle, C. M. (2019). How to specify , estimate , and validate higher-order constructs in. Australasian Marketing Journal (AMJ), 27(3), 197–211. https://doi.org/10.1016/j.ausmj.2019.05.003
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2020). Handbook of Market Research. In Handbook of Market Research (Issue September).
Stone-Romero, E. F., Stone, D. L., & Grewal, D. (1997). Development of a multidimensional measure of perceived product quality. Journal of Quality Management, 2(1), 87–111.
Swink, M., & Nair, A. (2007). Capturing the competitive advantages of AMT: Design-manufacturing integration as a complementary asset. Journal of Operations Management, 25(3), 736–754.
Swink, M., & Schoenherr, T. (2014). The Effects of Cross-Functional Integration on Pro fi tability , Process Ef fi ciency , and Asset Productivity. 1–19. https://doi.org/10.1111/jbl.12070
Vantamay, S. (2007). Understanding of Perceived Product Quality: Reviews and Recommendations. Bangkok University Academic Review, 6(1), 110–117.
Wong, C. Y., Boon-Itt, S., & Wong, C. W. Y. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604–615.
Zhao, X., Huo, B., Selen, W., & Yeung, J. H. Y. (2011). The impact of internal integration and relationship commitment on external integration. Journal of Operations Management, 29(1–2), 17–32.
Copyright (c) 2021 Marfoua Moussa, Moulay Lakhdar Abderazzak, Dahou Slimane
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.