Beyond using Total Quality Management in the health care organizations

Boualem  MESSAOUDI; Abdelkader  BELLAKHDAR

doi:10.34118/djei.v10i1.220

Boualem MESSAOUDI Higher School of Commerce, Algiers
Abdelkader BELLAKHDAR University of Laghouat

DOI: https://doi.org/10.34118/djei.v10i1.220

Keywords: Total Quality, Total Quality Management, Hospitals Sector

Abstract

The aim of the study is to try to address the issue of TQM in terms of being one of the most modern trends in business management, through a comprehensive presentation of its concept, foundations, and its most important principles, with also its importance in the economic organizations and the active role which can plays in the hospitals sector, on the patient and the quality of the provided health care service, as well as the focus on continuous improvement, with favorable price and timely delivery, the results showed that TQM can contribute effectively not only to improving the quality of health services but also to building a modern health sector

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